Terms of Service

Welcome to Twwinz.com. These Terms of Service ("Terms") govern your use of the Twwinz.com platform, hosted twin pages, embedded chat widgets, and creator dashboard (collectively, the "Services"). By deploying a digital twin or accessing our systems, you agree to these Terms.

1. Acceptance of Terms

By registering for an account or deploying a digital twin widget or hosted page, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

2. Description of Services

Twwinz.com provides AI Twin tools for independent personalities, convention guests, local TV/radio hosts, regional athletes, authors, musicians, and influencers. Services include hosted public twin pages (twwinz.com/<slug>), embeddable website chat widgets, optional voice cloning, GoHighLevel CRM integration, and a dashboard where you upload the private facts, FAQs, schedules, offers, and photos your twin uses to answer fans.

3. Fees and Revenue Model

Our pricing tiers are structured for both independent self-serve creators and full-service personalities:

• Starter Tier ($0 Setup + $79/mo): Self-serve dashboard, hosted public twin page at twwinz.com/<slug>, embeddable chat widget, and up to 1,000 messages / month.
• Done-for-You Tier ($1,000 One-Time Setup + $400/mo): Includes a 1-on-1 onboarding call, custom voice cloning, initial bio/FAQ/schedule loading, custom website & GoHighLevel widget installation, and Shopify store integration.
• Success Share (10% of Twin-Driven Sales): Applies only to merchandise, signed item, or booking sales directly attributed through twin-generated discount codes (e.g., GALAXY20) or tracked checkout links clicked inside the twin chat.

Monthly subscriptions may be cancelled at any time before the next billing cycle.

4. Likeness, Voice & Consent Clause

You retain 100% ownership of your name, image, likeness, voice recordings, photographs, and all text or documents you upload to your Twwinz dashboard. By uploading content or voice samples, you grant Twwinz a limited, revocable license solely to host and operate your digital twin on your behalf. Specifically:

• Explicit Creator Approval: Your twin only uses the bio, schedules, FAQs, offers, photos, and voice profile that you explicitly add or approve in your account.
• No Unauthorized Training: Twwinz never sells your likeness or uses your private uploads or voice samples to train third-party or shared foundation models.
• Instant Pause or Permanent Deletion: You may pause your twin, remove individual knowledge items or photos, or permanently delete your entire twin and all associated stored data and media at any time from your dashboard or by emailing hello@twwinz.com.

5. User Guidelines

You warrant that you have the legal right and consent to represent the person or brand associated with your digital twin. You may not impersonate another person without their explicit authorization, nor use the platform for unlawful, deceptive, or harmful activities. Violation of these rules will result in immediate suspension or termination.

6. Limitation of Liability

Twwinz.com provides its software and hosting infrastructure "as is". To the maximum extent permitted by law, Twwinz.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, resulting from your use of the Services.

7. Termination

You may cancel your account and delete your twin at any time. We also reserve the right to suspend or terminate access if we believe you are in breach of these Terms. Upon termination, your public twin page and widget connections are deactivated and your stored knowledge items and uploaded media are removed upon request.

8. Contact Information

For legal inquiries, consent revocation, or questions regarding these Terms, please contact us at hello@twwinz.com.